HOW TO REQUEST CHANGES 

We know that your application needs to be updated and that you’d like to customize some elements of your application. Please review the following instructions on how to request application changes.

For any requests throughout the year, please use the following channels:

Cosmetic changes

• Email CFNC with your request (cfnc-campus@northcarolina.edu)
• Implementation depends on workload (goal is 2-4 weeks after request is received)
• Examples include:
  • Logo changes
  • Branding (colors, style sheet, etc)
  • Text changes to the Introduction page (Application Instructions, Transcript Instructions, Contact Information)

All other changes

• Submit a request via the NCCCS Service Portal
  • See the PDF at the bottom to view tips on submission (CFNC Application Change Request IIPS 2023)
• Expect different implementation deadlines based on the type of request
  • Template-Level:
    • deadline once a year for requests (TBA);
    • implemented in the Annual Go Live updates
  • Campus-Level:
    • Pre-Approved Fields will be approved immediately and sent to CFNC; implementation depends on workload (goal is 2-4 weeks after request is received). See below for more details.
    • Non-Pre-Approved Fields will be considered annually. Any that are approved will be sent to CFNC; implementation depends on workload. I encourage you to submit the request as soon as you know you’d like to have the change on your application.

"Pre-Approved" Requests

‘Pre-Approved’ Requests are those that can bypass committee approval. The questions will not be imported into Colleague and the dropdowns are standardized:

• Name and Address
  • Change Name order
  • Remove the field “Chosen First Name”
  • Add field(s): Authorization to text this number [1-3 phone fields]
• Personal Information
  • Add field: Gender Identity Question; must use Colleague list for dropdown (See attachment)
  • Add field: Personal Pronoun Question; must use Colleague list for dropdown (See attachment)
• Enrollment Information
  • Add "Schedule/Time of Day" question; dropdown options: Day, Evening, Combination, Online
  • Remove fields related to Work Information (employer name and address fields)
  • Remove field: How I learned/heard of College