How to Request Application Changes

Instructions for NC Community Colleges to request new applications or changes to existing applications.

HOW TO REQUEST CHANGES 

The NC Community College applications are built on a template, a standardized application. But each college can also request changes to the applications for either their own (campus-level) or system-wide (template level). 

The way to request the change depends on the type of change. 

See examples below on common changes and their change type. This is not an exhaustive list.

Change Description Type of Change
Request new application (CCP, CIHS, WCE) Functional 
Add a new question to application Functional
Remove a question from application Functional
Make a question required Functional
Change my Message from Campus Cosmetic
Update the logo Cosmetic
Add something to the Colleague import Functional
Change the Contact Info on the application Cosmetic
Add a pre-approved ("opt-in") question Functional
Update my printed application Cosmetic
Stop using the application Functional
I don't know what I want to change, but I notice a part on the application that all students get stuck on Functional
Change the wording of a question Functional
Update the dropdown list choices for a question Functional

 

Functional Changes

All functional changes must be submitted to the NCCC System Office via the NCCCS Service Portal (To view screenshots of this form, download the PDF at the bottom of page) 

Each request will be reviewed by the Admissions Advisory Committee. 

  • Template-Level requests will be reviewed late in the year
    • Any approved requests will go live in the Annual Application Updates
  • Campus-Level requests will be reviewed twice a year
    • Any approved requests will be queued and updated as time allows

Exceptions: certain requests are pre-approved and will bypass the committee approval process

  • New application requests for CCP, CIHS, and WCE (Workforce Continuing Education)
  • "Opt-In Fields" on the application
  • These will be approved immediately and will be queued and updated as time allows. 

Cosmetic changes

  • Email CFNC with your request (cfnc-campus@cfnc.northcarolina.edu)
  • Add details about the request changes: 
    • Text on Message from Campus
    • Text on Campus Contact
    • Updating Logo or Brand Colors
    • Updating your printed export (PDF)
  • Implementation depends on workload (goal is 2-4 weeks after request is received)

 

Templates

You can see the application templates in BETA CFNC. These templates show the current fields that are required on every application. You will also see a section called "Opt-In Questions (Beta Only)." Those are the Pre-Approved Fields for that specific app. 

To view templates: 

  1. Login to beta.cfnc.org (you would have created this account yourself; do not use your xconnect email address)
  2. Click "Apply to College"
  3. Click "Application Hub"
  4. Click "Start an Application"
  5. Find the Campus *NC Community College System Templates 
  6. Use the dropdown for "Select Application"
  7. Choose your application
    1. Undergraduate
    2. CCP
    3. CIHS
    4. Workforce Continuing Education
  8. Click "Apply"
  9. View the application
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